Personalised support for people with higher or multiple care needs
We work closely with families, healthcare professionals, and allied health teams to ensure every aspect of care is coordinated and responsive to each person’s situation. Whether it’s daily nursing support, behavioural assistance, or long-term health management, we’re here to help you feel secure, respected, and supported — every step of the way.
Complex care requires compassion, consistency, collaboration, and experience.
What is Complex Care?
Our team provides a range of community nursing and allied health services, includingComplex care supports people who have higher or more specialised needs, such as those requiring medical or behavioural support, multiple service providers, and/or tailored daily assistance. This may include:
- Support for people with multiple disabilities or chronic health conditions
- Assistance with complex medical needs (e.g., wound care, catheter or PEG management)
- Behavioural and emotional regulation support for psychosocial conditions
- Coordination between healthcare providers, therapists, and families
- Hospital transitions
- 24/7 or high-intensity daily support
How We Deliver Complex Care
Our approach is holistic and person-centred through:
- Collaborative Planning: We partner with families, case managers, and allied health professionals to care that is safe, effective, and of high quality.
- Qualified Support Team: Our complex care support team and nurses are trained to manage both physical and psychosocial complexities.
- Experience: We have years of experience in assisting individuals with complex care needs. We are not new to this field and offer well-rounded, complex care shaped by our extensive experience.
Start Your Complex Care Journey
If you or someone you care for has complex needs, we’re here to help. Contact us or make a referral today.